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Welcome to Thing Stories. We ask that you abide by the terms and conditions that follow, along with any other terms and conditions that may appear on the Site from time-to-time (collectively, the “Terms and Conditions”). Your use of the Site constitutes your agreement with the Conditions that follow and we reserve the right to revise these Conditions at any time. When we make changes, we will post them here. You agree to check this section periodically to be aware of any changes and your continued use of the Site shall be considered your agreement to any modified Conditions. If you do not agree to these Conditions, unfortunately, you will not be able to use the Site.
1.1. Seller – SP “Thing Stories”, company code 305687117, address Melioratoriu str. 57-5 LT97137, Kretinga, contact email hello @ thingstories.com.
1.2. Site – website www.thingstories.com.
1.3. Buyer – 1) active natural person, i.e. a person who has reached the age of adulthood and whose capability is not restricted by court order; 2) a minor from the age of fourteen to eighteen years who has the consent of his or her parents, unless he or she is emancipated; 3) legal person; 4) duly authorized representatives of all the above persons.
1.4. Parties – Buyer and Seller together.
1.5. Partner of the Seller – a legal person who: 1) selling products or provinding services on Site and is needed to fulfill/ deliver orders to the Buyer; 2) is a partner for cooperation in media projects (digital, social, and other)
1.6. Personal Data – any information related to a natural person – a data subject whose identity is known or may be directly or indirectly identified using such data as a personal identification number, any physical, physiological, psychological, economic, cultural, or social characteristics.
1.7. Rules – these “Terms and Conditions at website thingstories.com”.
1.8. Account – the result of the Buyer registration at the Site. Registration creates an account that protects its personal data and order history.
1.9. Privacy Policy – a document which is approved by the Seller. It contains basic rules of Personal Data collection, storage, processing on Site.
2.1. The Buyer confirms the Rules and has read it and has ticked the box “I have read and agreed with the Terms and Conditions”. The Rules approved in this way are a legal document binding on the Parties, which determines the rights and obligations of the Buyer and the Seller, the conditions of the purchase and payment, the procedure of delivery and return of the order, the liability of the parties and other conditions related to the purchase and sale of the order on the Site.
2.2. Only the Buyers as defined in Article 1.3 of the Rules are entitled to purchase on the Site. By confirming the Rules and having read the Privacy Policy (Article 2.4 of the Rules), the Buyer confirms that he has the right to purchase products on the Site.
2.3. In case of necessity or in the circumstances provided for in the legal acts of the Republic of Lithuania, the Seller has the right to amend or supplement the Rules.
2.4. The Buyer has to get familiar with the Privacy Policy which is approved and made public by the Seller. The agreement of using the Buyer’s Personal Data is expressed by accepting the Rules.
2.5. The Buyer is responsible for presenting his email to the Seller if the Seller has the right or obligation to provide to the Buyer documents or any information by his email.
3.1. The Buyer can make the order by choosing one of the following:
3.1.1. signing up online at thingstories.com (entering your username and password);
3.1.2. online without registering for thingstories.com;
3.1.3. by phone, email.
3.2. The Buyer who is ordering online must indicate Personal Data required for the proper ordering of the goods in the Privacy Policy in the appropriate information fields provided by the Seller.
3.3. The Buyer who has ordered by phone or email is subject to the Rules of the Privacy Policy. The Buyer agrees with the Rules when he places the order.
3.4. When the Buyer chooses the goods or service to be purchased and has formed the shopping cart, he executes all the steps of the order. The last step of the order is payment and confirmation of the Rules. The Buyer receives a confirmation email.
3.5. By approving the Terms and Conditions, the Buyer agrees that the instruction(s) for the ordered item(s) in Lithuanian or English will be provided by email. All the information about the product is provided on the Website next to the product description.
3.6. Each of the Buyer is stored in the Site database.
4.1. The Buyer has the right to purchase products and services on the Site in accordance with these Rules. The Buyer may be subject to the terms and conditions of the Seller’s Partners when he is purchasing products or services provided by the Seller‘s Partner.
4.2. The Buyer has the right to refuse the order or agreement in accordance with these Rules.
4.3. The Buyer has the right to change or return the ordered products in accordance with these Rules.
4.4. The Buyer has other rights established in these Rules, the Privacy Policy, and the legislation of the Republic of Lithuania.
4.5. The Buyer, while using the Website, must comply with its obligations, these Rules, the Privacy Policy, and other terms and conditions clearly stated on the Website, and do not violate the laws of the Republic of Lithuania.
4.6. The Buyer is obligated to pay for the ordered goods or services and accept them in accordance with these Rules.
5.1. The Seller has the right to modify, suspend, or terminate some functions/ features or a part of it of the Site. Also, the Seller has the right to modify some elements of the Site and not to notify in advance.
5.2. The Seller has the right to suspend or terminate the Site. In this case, all the orders that were already done and confirmed by the Buyer will be completed and finished. But the new orders will not be accepted.
5.3. The Seller has the right to change, suspend, or terminate the supply of products or services, to charge the service or part of the services if there are substantial changes in the terms of services (eg. market conditions, changes in legislation, etc.). If the Buyer expresses disagreement, the order will be or can be canceled.
5.4. The Seller has the right immediately or with no prior notice to limit or suspend the Buyer’s access to the Website or, in exceptional cases, cancel the Buyer’s account if the Buyer attempts to compromise the stability, security, or performance of the Site.
5.5. The Seller has the right with no prior notice to the Buyer to cancel his order if the Buyer has not paid for the order within 3 (three) business days.
5.6. The Seller has other rights established in these Terms and Conditions, Privacy Policy, other Site and Seller’s documents, and legal acts of the Republic of Lithuania.
5.7. The Seller is obliged to make access available to the Buyer to the provided services as it is specified by these Rules.
5.8. The Seller is obliged to provide clear information to the Buyer which is established in Article 6.2287 of the Civil Code of the Republic of Lithuania.
5.9. The Seller is obliged to respect the privacy of the Buyer, and to process the Customer’s personal data only in accordance with the Rules, the Privacy Policy, and the legislation of the Republic of Lithuania.
5.10. The Seller is obliged to inform the Buyer about the suspension or termination of the Site or some parts of the Site or services. Providing information on the Site is considered to be appropriate information. Once the Seller has accepted the Buyer’s order, the Buyer can be informed about the suspension or termination of the Site’s functions by one of the contact details indicated by the Buyer (by phone, SMS, or email).
5.11. The Seller is obliged to submit the products which were ordered by the Buyer and/or to accept the returns from the Buyer. It is specified by these Rules.
5.12. If the Seller is unable to deliver the goods ordered to the Buyer due to important circumstances, he undertakes to offer the Buyer a similar or as similar product as possible. If the Buyer refuses to accept the goods offered as analogous or similar, the Seller undertakes to return the money paid to the Buyer within 14 (fourteen) business days if the prepayment has been made and in all cases cancel the order.
5.13. If the Seller does not agree with the Buyer’s requirements, the Seller must provide the Buyer with a detailed reasoned written reply not later than within 14 (fourteen) calendar days from the day of receipt of the Buyer’s application.
5.14. The Seller is obliged to perform the other duties assigned to the Seller in the Rules, the Privacy Policy, and the legislation of the Republic of Lithuania.
6.1. Product prices in the order are in euros or other currency (dollars, pounds, etc.), including the VAT rate valid at that time.
6.2. The Buyer can pay for the order in one of the following ways:
6.2.1. by electronic banking, bank transfer, or PayPal payment system;
6.2.2. by credit agreements which are provided by leasing companies.
6.3. When the Seller receives payment for the goods or receives confirmation of the purchase financing (if the Buyer chose the method established in 6.2.2 of the Rules), the order is confirmed and starts the calculations of delivery.
6.4. All the order documents (invoices which are guarantee vouchers of the product) are submitted online to the Buyer‘s email, registration form/”My account”. According to the Rules, it is accepted by the Buyer immediately after the order completion. Products, their quantity, price, discounts, including all taxes, and other required data are provided on the invoice.
6.5. The price of goods cannot be changed after the order confirmation unless the price of the goods has changed due to a technical error of the information systems, obvious (defect-like) correction of the faults, or other objective reasons that are not dependent on the Seller. If in such a case the Buyer does not agree to purchase the product at a new price, the Buyer may refuse the order by informing the Seller within 2 (two) business days. Upon cancellation of the order according to the procedure provided in these terms, all the money will be refunded to the Buyer.
7.1. The Buyer can choose one of the ways (in Rules 7.2 – 7.3) for order delivery. Delivery terms are HERE.
7.2. If Buyer chooses home delivery:
7.2.1. The Buyer is obligated to indicate the exact place of delivery of the goods, the phone number, and the name of the person or the addressee.
7.2.2. The buyer is obligated to accept the goods himself. It is necessary to present a valid identity document (ID card, passport, or driving license) when accepting the goods. If the Buyer cannot accept the goods himself and the goods are delivered to the address indicated by the Buyer, the Buyer shall not be entitled to claim to the Seller the delivery of the goods to the wrong person.
7.2.3. The goods are delivered by an authorized representative of the Seller providing postal, courier, or delivery services.
7.3. If the Buyer chooses to deliver the order to Omniva self-service terminal:
7.3.1. Omniva terminal can deliver orders that weigh less than 30 kg. It is not possible to deliver orders of more than 30 kg.
7.3.2. The shipment from Omniva must be picked up within 7 (seven) calendar days after the Seller has informed the Buyer by email that the item is delivered to the terminal.
7.3.3. Terms of Delivery are HERE.
7.4. The Seller delivers goods to the Buyer according to the product description, these Rules, and terms of Delivery and Returns. These terms are preliminary and do not apply in cases where the Seller does not have the required goods and the Buyer is informed about the lack of goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller’s control. In this case, the Seller is obligated to contact the Buyer immediately and agree on the terms of delivery and other conditions. If the Seller fails to ship the order within the set term and the Parties do not agree on the additional term for the delivery, the Buyer may use 9.1 of the Rules, that is the Buyer has the right to refuse an agreement.
7.5. The Seller is relieved from liability for breach of the delivery terms if the goods are not delivered to the Buyer or are not delivered on time due to third parties. The circumstances can be unrelated and/or independent from the Seller, also due to force majeure and/or other similar circumstances (eg. distant place of residence, holidays or weekends, weather conditions, carrier strikes, etc.).
7.6. At the time of delivery of the Goods to the Purchaser, the Buyer must, together with the Seller or his authorized representative, check the condition of the lot and the item (s) and sign the delivery-acceptance document. When the Buyer signs the shipment transfer-acceptance document, it is assumed that the item is handed over in proper condition, and there are no discrepancies. If it is noticed that the package of the goods has been damaged (crumpled, wet, or is somehow externally damaged), the product(s) is damaged and/or the item(s) is inadequate, the Buyer must indicate this in the acceptance document and write a free form act of non-conformity. All these actions must be done in the presence of the Seller or his representative. If the Buyer fails to do so, the Seller is relieved of liability for damage to the goods, where the cause of such damages is not a factory defect.
7.7. The risk of accidental loss or damage of the goods is passed to the Buyer from the moment the goods are delivered to the Buyer.
7.8. If the Buyer does not pick up the goods within the set term or fails to deliver them, the Seller contacts the Buyer due to other delivery terms. If the Buyer still does not pick up the goods or fails to deliver them, the goods are returned to the Seller, the order is canceled and the Buyer is refunded the money paid for the goods, after deducting the bank charges applicable to the Seller for lost bank orders, the delivery, and other administrative fees, if applicable.
7.9. The prices quoted on this Website are final prices, which may vary either higher or lower than the prices in stores. You acknowledge that the prices quoted on the Site at the time of ordering will be honored. Where applicable, prices are inclusive of VAT at the rate appropriate to the country of receipt within the EU. VAT is not included in our prices for customers outside of the EU. Orders to countries outside of the EU, USA, and Japan may be subject to local VAT, import duties, and/or taxes, which are levied once your package reaches your country. Seller ships your package according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties, and/or taxes on orders to countries outside the EU, USA, or Japan and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. If your country is part of the European Union (EU), prices include VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total Cost”.
8.1. The characteristics of each product sold on the Site are specified in the product description of each item.
8.2. The goods offered by the Seller are of the right quality, i.e. the characteristics of the goods correspond to the product description. The product is in conformity with these Rules if:
8.2.1. the product conforms to the description and has the same features as the product provided by the Seller as an example or model for advertising the product on the Site;
8.2.2. the product is suitable for use by those of the kind normally used;
8.2.3. the product meets quality characteristics that are typically characteristic of the same kind of goods and which the Buyer can reasonably expect by the nature of the item and the public statements made by the manufacturer of the item, its agent, or the Seller, including advertising, labeling, and the specific characteristics of the item.
8.3. The Seller is not responsible for the fact that the items on the Site may not correspond to the size, shape, color, or other parameters of the goods due to the characteristics of the display used by the Buyer or other technical reasons beyond the Seller’s will. The buyer is advised to read the product description.
8.4. The Seller provides for a certain period a quality guarantee for different types of goods. The specific term and other terms of which are given in the descriptions of such goods or in conjunction with the invoice for the order, which corresponds to the guarantee sheet.
8.5. The quality assurance provided by the Seller does not limit or restrict the rights of the Buyer, which are determined by the law when a product or service of inappropriate quality is acquired.
8.6. The Seller provides to the Buyer with a 1 (one) year warranty on the products manufactured by the Seller.
8.7. The Seller does not provide any warranty service for the goods of other suppliers or third parties.
8.8. In cases where a specific term of use is established for specific goods on the basis of legislation, the Seller is obligated to sell such goods to the Buyer in such a way as to give him a real opportunity to use such goods before the expiration date.
9.1. Right to cancel the Rules:
9.1.1. Without giving a reason within 14 (fourteen) calendar days, The Buyer has the right to refuse the Rules (that is to cancel the order) by notifying the Seller thereof. This right shall not be exercised by the Buyer upon the conclusion of one of the contracts listed in Article 6.22810 (2) of the Civil Code of the Republic of Lithuania.
9.1.2. The Buyer has to inform the Seller about canceling the Rules in one of the following ways: by completing the withdrawal form or by providing a clear refusal statement. Notice of disclaimer of Rules must be sent by email hello @ thingstories.com. When the notice from the Buyer is received, the Seller immediately sends a confirmation of receipt.
9.1.3. The term of 14 (fourteen) calendar days provided for canceling the Rules is calculated as follows: 1) when Rules are approved – from the day the Buyer or the person indicated by him (except the carrier) receives the ordered goods; 2) if the Buyer has ordered more than one item in one order and the goods are delivered separately – from the date when the Buyer or the person indicated by him, except the carrier, receives the last item; 3) if the product is delivered in different batches or parts – from the date of receipt of the last batch or part by the Buyer or the person named by him (except the carrier); 4) in the case of an agreement for the regular delivery of goods within a specified period, from the date on which the first item is received by the Buyer or the person indicated by him (except the carrier).
9.1.4. If the Buyer has refused the order/ item and the Rules until the item has been delivered to him, the Seller has to formalize such Buyer’s refusal as a rejection of the order. The Seller informs the Buyer accordingly at the email address specified by the Buyer.
9.1.5. If the Buyer has refused the Rules after the item has been delivered or it has been withdrawn, then it is applied 9.6 of the Rules.
9.2. Seller’s additional money-back guarantee:
9.2.1. If returned orders/items are with genuine labels, protective bags, and original packaging, that is items have not lost their appearance as they were sold then the Buyer has the right to use the additional Seller’s money-back guarantee. This guarantee is applicable in the period of 14 (fourteen) calendar days, but not longer than 30 (thirty) calendar days from the date when the item was received.
9.2.2. The Buyer must notify about the intention to use this guarantee within 30 (thirty) calendar days from the day of delivery of the goods to the Buyer. The message must be sent by email to hello @ thingstories.com. The message must include return goods titles and their codes.
9.2.3. If the notice is given within 14 (fourteen) calendar days from the day of delivery of the goods to the Buyer then it is applied 9.1 of the Rules.
9.2.4. If notified within 14 (fourteen) calendar days, but not later than 30 (thirty) calendar days from the date of delivery of the goods to the Buyer, the Buyer shall bear all costs and risks associated with the return of the goods. In all cases, the goods must be returned to the Seller before the end of the period of 30 (thirty) calendar days from the date of delivery or collection.
9.2.5. These products are not eligible for return, exchange, and refund:
9.2.5.1. gift cards;
9.2.5.2. product samples;
9.2.5.3. final sale products;
9.2.5.4. new products which have been used;
9.2.5.5. products that have been unpacked after delivery and are not returnable for health or hygiene reasons;
9.2.5.6. custom or personalized orders/ products;
9.2.5.7. baby clothing, toys, baby toys, baby care products;
9.2.5.8. sewn underwear, pajamas, and other nightwear/clothes for men, women, boys, and girls;
9.2.5.9. furniture, bed linens;
9.2.5.10. toys, games, except sports and fishing equipment;
9.2.5.11. fabrics;
9.2.5.12. digital files/ products.
9.2.6. The procedure for returns and refunds is provided in 9.6 of the Rules.
9.3. Terms and conditions for good quality exchange and return:
9.3.1. The Buyer has the right to exchange the purchased goods with similar goods of other dimensions, shapes, colors, models, or completeness within 14 (fourteen) calendar days from the day of delivery of the goods. If there is a price difference when changing goods, the Buyer must pay according to the recalculated prices. The Buyer’s notice about return or exchange must be sent by email to hello @ thingstories.com.
9.3.2. If the Buyer does not like the shape, size, color, pattern, or completeness of the purchased goods, the goods can be exchanged or returned in accordance with the Government of the Republic of Lithuania Act 2014. July 22 by Decree no. 738 “Retail Rules”.
9.3.3. When the return is received the Seller undertakes to replace them with the same goods only in the form, size, color, model, or complexity indicated by the Buyer. If the Seller does not have the goods suitable for replacement, the Seller returns the money paid for the goods to the Buyer. Money will be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the returned item.
9.3.4. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account unless the Buyer and the Seller agree otherwise.
9.3.5. The procedure for returns and refunds is provided in 9.6 of the Rules.
9.4. Return and exchange for invalid goods:
9.4.1. The defects of the sold goods are eliminated, the defective goods are replaced, and goods are returned according to the procedure established in the Rules and taking into account the requirements of legal acts of the Republic of Lithuania.
9.4.2. If the Buyer has purchased the goods of the wrong quality and has marked the transfer of goods in the acceptance document (if not indicated, the provisions of Article 9.3 of the Rules apply) or the inadequate quality of the goods is a defect of the product, which was at the time of purchase of the goods or non-conformity with the specifications specified by the manufacturer and may, at its option, require:
9.4.2. If the Buyer has purchased the goods of the wrong quality and has marked in the acceptance document (if not indicated, applied provisions of 9.3 of the Rules) or the inadequate quality of the goods is a defect or non-conformity with the specifications specified by the manufacturer, the Buyer can return the goods and require:
9.4.2.1. that the Seller removes the defects of the goods free of charge within a reasonable period of time if the defects can be eliminated;
9.4.2.2. to reduce the purchase price accordingly;
9.4.2.3. that the product is replaced by an analogous product of adequate quality, except in cases where the defect is small or due to the fault of the Buyer;
9.4.2.4. return the price paid and abandon the Rules when the sale of the inappropriate product is a major violation of the order.
9.4.3. The Buyer may choose only one of the Rules 9.4.2 p. remedies available. The Buyer must be informed about the choice by returning the product. If the Buyer chooses 9.4.2. and the Seller has no possibility to implement it then the Seller provides the other alternative way. The buyer has no right to change the chosen remedy. The Buyer is not eligible to terminate the Rules if the defect is minor.
9.4.4. If the Buyer returns goods to the Seller, the conditions are the following:
9.4.4.1. to notify the Seller by email hello @ thingstories.com. There must be provided titles of returned goods and their codes;
9.4.4.2. to provide a document/ invoice of the order, a guarantee voucher (if issued);
9.4.4.3. submit a free-form application or Return and exchange form.
9.4.5. The Buyer may exercise the right to return the goods of inappropriate quality within the term of its quality guarantee.
9.4.6. The Seller has the right not to accept returned goods from the Buyer if the Buyer does not follow the procedure for returning goods specified in the Rules.
9.4.7. The Buyer has to cover the costs of the delivery and return the goods. If the Seller is satisfied with the returned goods due to inadequate quality, then the Seller returns to the Buyer the delivery and return costs, except for the exceptions provided for in the Rules. Returning the goods is governed by 9.6 of the Rules.
9.4.8. Refund to the Buyer is done within 14 (fourteen) calendar days after the Seller has received the Buyer’s notice about an inappropriate quality item. If the item is not returned by the Buyer in the term which is provided, the refund date will be calculated from the date when the Seller receives the return. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account unless the Buyer and the Seller agree otherwise.
9.4.9. Non-refundable money for goods that have been deliberately or negligently damaged (chemicals, water, open fire, high temperature, sharp objects, etc.) or if the use or storage rules of the product have been violated or the goods have been misused or misused.
9.4.10. Separate rules for returning goods of inappropriate quality may be included in the warranty vouchers (warranties) provided with them.
9.5. Exchange and return after delivery of incorrect goods:
9.5.1. If the Buyer receives goods which did not order (wrong goods), the Buyer must immediately, but not later than within 7 (seven) calendar days, inform the Seller about it by emailing hello @ thingstories.com. The Seller is obligated to collect such goods at their own expense and replace them with suitable goods. In case the Seller does not have the ordered goods, he refunds the item(s) to the Buyer. Money will be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the goods from the Buyer’s. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account unless the Buyer and the Seller agree otherwise.
9.5.2. The procedure for returns and refunds is provided in 9.6 of the Rules.
9.6. The procedure for returns and refunds:
9.6.1. For goods purchased from the Partner of the Site, the Buyer must apply directly to the specific Partner from whom the item was purchased.
9.6.2. The Buyer may exercise the right to return the order only if the term for returning the goods has not been missed. There are additional requirements if the return is in case in 9.1 – 9.3 of the Rules: the product has not been damaged or has no changes in appearance, and has not been used. All returns must be accompanied by authentic labels, protective bags, and original packaging.
9.6.3. All gifts that have been presented with the purchased item must be returned at the same time, except when the purchased item is returned due to its quality defects or the gift has an expiration date.
9.6.4. When returning the goods, the Buyer must indicate the name, address, and telephone number of the sender and properly pack the item in order to avoid damage during the shipment. The seller will not refund for the goods that were damaged during the shipment. The Seller will not be liable for returning parcels that have been shipped improperly packaged, with an incorrect address, or if the parcel has been lost or damaged at the time of shipment.
9.6.5. If the Buyer has purchased a set of items on the Site, he must return the full set to the Seller. If one item of the set does not comply with the provisions 9.6.2 of the Rules the Seller has the right to refuse to accept the full set of goods.
9.6.6. The Buyer has used the rights provided 9.1-9.5 of the Rules must fulfill the Rules and the procedure of returns.
9.6.7. The Buyer may deliver the return by courier or by post (strongly recommended registered mail due to tracking number). The order must be returned to the Seller at the address indicated in the confirmation receipt. The Seller and the Buyer agree (by email hello @ thingstories.com) on the order return conditions of the heavy goods.
9.6.8. If the Buyer has used cases provided in 9.1, 9.3-9.5 of the Rules then he/she will be refunded in 14 (fourteen) calendar days when the Seller receives the return. If the Buyer has used an additional money-back guarantee, he/ she will be refunded in a 30 (thirty) calendar day term calculated from the date of return of the goods to the Seller.
9.6.9. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer’s bank account unless the Buyer and the Seller agree otherwise.
9.6.10. When are used cases provided in 9.1 – 9.3 of the Rules the Buyer is returned: the order price, but not the shipping/return costs, as well as the bank transfer or other administrative fees that the Seller incurs. When are used cases provided in 9.4-9.5 of the Rules the Buyer is returned: the order price, the administrative fee, if applicable, and the cost of delivery return. If the Buyer has chosen a different method of delivery than the Seller has offered (the shipping methods and prices announced here), the delivery costs will not be refunded.
9.6.11. The Seller has the right not to refund the Buyer until the goods have been returned to the Seller and have not been checked for compliance with 9.6.2 of the Rules.
9.6.12. If there is a price difference when changing goods, the Buyer with the Seller must pay according to the recalculated prices.
10.1. The Buyer is responsible for the actions taken on the Site.
10.2. The Registered Buyer is responsible for storing and/ or transferring his/ her login data to third parties. If the Services provided by the Site are used by a third person who has logged in to the Site using the Buyer’s login data, the Seller considers this person as the Buyer.
10.3. The Seller will be released from any liability in cases where the loss arises from the Buyer, irrespective of the Seller’s recommendations and the Buyer’s obligations, are not familiar with these Rules, the Privacy Policy, even though such a possibility has been granted to him.
10.4. If the Site contains links to other third-party websites, the Seller does not warrant that the information that can be viewed by clicking on these links is correct, complete, or accurate. Third parties are responsible for the content, correctness, completeness, and accuracy of the information provided by third parties. The Seller is not obliged to verify the external information transmitted or stored or to identify illegal actions.
10.5. The Seller is not responsible for the proper fulfillment of the mutual obligations of the Buyer and Partner, when whose goods or services are ordered by the Buyer on the Site.
10.1. The Buyer is responsible for the actions taken when using the Website.10.2. Once registered, the Buyer is responsible for the storage and/or transfer of his/her login data to third parties. If a third party uses the services provided on the Website by logging into the Website using the Buyer’s login details, the Seller shall treat that person as the Buyer.10.3. The Seller shall be exempt from any liability in cases where the loss is caused by the Buyer’s failure to read these Terms and Conditions and the Privacy Policy, notwithstanding the Seller’s recommendations and obligations, even though the Buyer was given the opportunity to do so.10.4. If the Website contains links to other third-party websites, the Seller does not warrant that the information that can be viewed by clicking on these links is correct, complete, or accurate. The third parties are responsible for the content, correctness, completeness, and accuracy of the information provided by third parties. The Seller is under no obligation to verify the external information transmitted or stored or to detect illegal activities.10.5. The Seller shall not be liable for the proper performance of obligations between the Buyer and the Seller’s Partners whose goods or services the Buyer orders through the Website.
11.1. The Seller may at its discretion initiate various sales, promotions, or games on the Site.
11.2. The Seller has the right to unilaterally change the terms and conditions of marketing promotions and sales without notice. The Seller also has the right to unilaterally, without notice, change the conditions and procedures for receiving, using, and settling virtual money, as well as to cancel it. Any changes or cancellations of marketing and promotion terms, the receipt and use of the virtual money for the settlement of the goods will be effective from the moment of the acceptance of the amendments (cancellation).
11.3. With the consent of the Buyer, the Seller informs the Buyer about various sales, promotions, and games on the Site by sending a newsletter by email, filling in questionnaires, via social media channels, by phone, or by any other methods. The consent of the Buyer to direct marketing is voluntary, it is not a condition of contractual relations with the Seller and does not affect the relationship between the data subject and the Seller.
11.4. The Buyer can terminate the consent of direct marketing at any time by notifying the Seller by email hello @ thingstories.com or contacting the Seller by any other method.
12.1. According to the Rules and Privacy Policy The Seller is sending all notices to the Buyer at the time of registration or placing the order to the specified email address or by SMS to the specified phone number.
12.2. The Buyer can send all notices and questions to the Seller by email or by filling out the “Contact” form on the Site.
13.1. These Rules are prepared in accordance with the legislation of the Republic of Lithuania.
13.2. The law arising from these Rules shall be governed by the law of the Republic of Lithuania.
13.3. All disagreements arising from the implementation of these Rules will be settled by negotiation. In case of failure to reach an agreement within a reasonable period of time, disputes will be settled in the manner prescribed by the legal acts of the Republic of Lithuania.13.4. If the Buyer does not agree with the Seller’s response to the Buyer’s written claim, the Buyer (natural person, user) may submit his/ her request/ complaint to the State Consumer Rights Protection Service regarding the order on the Site (Vilniaus str. 25, 01402 Vilnius, el.p. [email protected], tel. 85 262 67 51, fax (85) 279 1466, www.vvtat.lt). Also, the Buyer can fill out the application form on the EGS platform.
If you have any questions about these Terms and Conditions, You can contact us: